Your Internet connection choice is easy,
EZDial.Net!
- Is Webspace included
with my dial-up package?
Yes! On request you will receive 10 meg of Webspace. A request
form is available online. You must have an active Dial-Up Account and Primary E-Mail
Address. You may then request activation of one or more of your additional
E-Mail addresses.
- I will be traveling,
can I use my access elsewhere?
Yes! This is called "Roaming". To avoid long
distance calls, you will want to locate a POP (Point Of Presence) in the area you will be
dialing from. The number you choose must be from within the same Network Realm you
have signed up for. For example, if you have signed up for "qw" (Qwest),
you must locate a number for the area you want to dial in from in the
"qw" Realm. There may not always be a number available for the area you
have "Roamed" to.
- Do I need any
"special software" to use your service?
No! Though a lot of ISP's force you to install a customized
"dialer" and/or browser and/or require you to start your access through their
"home page", we've made it simple. Most of today's PC's are "Internet
Ready" and already have the necessary hardware and software necessary to access our
Network.
- Does your service
really provide "unlimited" access?
Yes! True unlimited access is dependent on the Network
Realm you select. "qw" has a 200/hr/mo use limit and and "uu"
has a 150/hr/mo use limit. In the ISP industry, access of 150 hour or more is considered
"unlimited". We didn't invent this, but we have to compete with those that
use this term. On the downside, it is confusing to customers. However,
imposing a limit, does in fact help promote better service by minimizing customer
abuse. Let's face it, it's pretty hard to rack up a 150 hour online in just a
month. You would have to sit at your PC connected online for five hours each and every day just to reach
the limit!
- What is Auto-Pay?
Auto-Pay is our automatic payment system. As a subscriber, you can
have your quarterly payments deducted automatically form either you credit card or
checking account. No more invoices to pay and no service interruptions due to a
mislaid and forgotten billing. Auto-Pay enrollment will be online soon. You
may contact us directly at (888) 834-3845 to enroll now!
- I didn't find my
answer in your FAQs. Now what?
Our FAQs are posted as we identify those questions which our most
prevalent. As we identify helpful information for our customers, we will post either
as an answer here or as supplemental information elsewhere within this
website. Please use our Contact Us! page to contact the department with your
question.
- How do I get my
additional E-Mail addresses?
Up to five (5) E-Mail addresses are included with your EZDial.Net Dial-Up
access account. You must have an active Dial-Up Account and Primary E-Mail
Address. You may then request activation of one or more of your additional
E-Mail addresses.
- How can I report a
problem?
Before reporting a problem, check our FXtra
Network status reports. Known Network problems are reported in this area.
Follow the instructions found in this area for reporting any problems.
- Do you provide web
hosting services?
Yes, web hosting is available through FXtra
Network. If you are already an EZDial.Net customer, you will want to check out our
National Commercial ValuePak which combines web hosting and ISP services in one simple
full-featured plan at a further reduced rate. All hosting packages include FREE domain registration.
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